• Dining: La Vendimia restaurant, a cafe, and a bar provide various options from breakfast to dinner.
• Business/Event Space: The hotel is well-equipped for weddings and corporate events with meeting facilities.
• Accessibility: The property features facilities for disabled guests, including elevator access.
• Connectivity: Complimentary Wi-Fi is provided throughout the hotel to keep you connected.

Pro-Tips for Parents & Travellers

• Age Restriction: This is strictly an adults-only hotel (14+). Ensure your party meets these requirements before booking.
• Pack Layers: Due to the 1,500-metre altitude, temperatures can be significantly cooler than on the coast, especially in the evenings.
• Rent a Car: While the hotel is in a beautiful location, renting a car is highly recommended to explore the nearby Teide National Park or travel down to the coastal beaches.
• Spa Timing: The spa is very popular; visit during non-peak hours to enjoy the facilities in a quieter setting.

Targeted FAQ

• Is it worth it for a wellness retreat? Yes, the hotel is ideal for wellness retreats due to its high-altitude location, comprehensive spa circuit, and focus on tranquility and nature-based relaxation.
• How long does a visit take? Most guests find that a stay of 3 to 7 days is perfect to enjoy both the spa facilities and the numerous hiking trails in the surrounding forest.
• Where is the best place to park? The hotel offers free, convenient self-parking on-site, making it very easy for guests arriving by hire car from the airport or coastal areas.

The Visitor Verdict: What Guests Really Think
What Visitors Love

• Tranquility: The peaceful, quiet atmosphere is frequently cited as the main reason for returning.
• Staff Attentiveness: Guests consistently praise the service for being professional, kind, and helpful.
• Spa Quality: The variety of spa treatments and the cleanliness of the facilities are highly rated.
• Mountain Setting: The fresh air and the proximity to nature create an "oasis" feel that sets it apart from typical beach hotels.

What Visitors Don't Like

• Limited Atmosphere: Some guests find the quiet nature of the hotel a bit "dull" if they are looking for a lively or social holiday.
• Dinner Consistency: While generally praised, some guests have noted the dinner menu can be repetitive during longer stays.

Detailed Inventory: Attractions & Activities
Wellness Facilities:

• Turkish Bath (Hammam): Steam-based relaxation.
• Sauna & Sanarium: Heat-based therapy for muscle recovery.
• Whirlpool Bath: Full-body water jets for relaxation.
• Pebble Paths: Designed to stimulate circulation through reflexology.

Recreation:

• Games Room: Available for low-key entertainment.
• Bicycle Rentals: Equipment available for exploring the surrounding forest trails.
• Garden & Terrace: Peaceful areas for reading or outdoor dining.

Beyond the Main Attraction:

• Teide National Park: Explore Spain’s highest mountain and its dramatic volcanic craters, located just 9 miles from the hotel.
• Vilaflor Village: Discover the highest village in Spain, famous for its historic architecture, local wineries, and ancient Canary Island pine trees.
• Ifonche Nature Park: A protected area nearby offering spectacular canyon views and diverse flora, perfect for photography and nature walks.

New for 2026: Immersive Booking Experience:

• Interactive Virtual Tours: Explore the resort’s rooms, spa, and dining areas through high-definition 360-degree views before you book.
• Customized Itinerary Planning: The new digital platform allows guests to pre-select spa treatments, mountain excursions, and dining reservations during the booking process.
• Real-time Availability Visuals: See exactly which room types are available for your dates with updated views of the specific forest or mountain scenery associated with each suite.